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bcquality/community/knowledge/agents/instructions-describe-work-not-tool-ids.md
Jesper Schulz-Wedde 2b5550c346
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Improve partner onboarding and documentation navigation (#174) 
Lead with a complete plugin quick start and add task-oriented usage, troubleshooting, customization, and contribution guides. Preserve the broader plugin framing, correct conflicting contract guidance, support Agents folder reviews, and align repository validation. Convert existing sample references to clickable links without changing knowledge rules.

Co-authored-by: Jesper Schulz-Wedde <jesper.schulzwedde@microsoft.com>
Co-authored-by: Copilot App <223556219+Copilot@users.noreply.github.com>
2026-09-09 17:31:03 +02:00

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bc-version domain keywords technologies countries application-area
27..
agents
instructions
tools
invoke-action
memorize
page-actions
al
w1
all

Instructions describe outcomes, not page action or tool names

Description

Agent tools are the UI the profile exposes. Action names and tool ids change across pages and versions. Best-practice guidance is to say what to accomplish, not which tool to invoke. Page state is also not fully in history; values needed later must be memorized. Models paste Promoted action names into the prompt.

Best Practice

Write steps as business outcomes (release the order, set the hold reason). Tell the agent to memorize identifiers it must reuse. Do not hard-code action captions or tool ids.

See sample: instructions-describe-work-not-tool-ids.good.al.

Anti Pattern

Instructions that say invoke SalesOrder.Post_Promoted or use tool page-42-action-3. Detection signal: instruction text containing Promoted action names or tool identifiers.

See sample: instructions-describe-work-not-tool-ids.bad.al.

See also

instruction-structure-is-role-rules-steps.md defines the containing document structure, and use-documented-instruction-keywords.md identifies runtime-recognized phrases.