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Record candidate workaround: MCP Server Configuration save correlates with recovery
New follow-up section, distinct from the 2026-08-03 "ruled out" static verification (Aktiv/Standard confirmed on, unchanged). This is about the save/toggle *action* on CURABIS_DEV's MCP Server Configuration page, not its resting state - not previously tested. Observed 2026-08-07 (MID): Internal_CompanyNotFound recurred. VS Code restart + retry failed (consistent with the already-falsified restart theory). Toggling the Standard field on CURABIS_DEV and saving, then retrying, worked immediately. MID reports having seen this same pattern - restart-retry fails, config-touch-retry succeeds - on prior occasions. Framed explicitly as a candidate, not a confirmed fix: n>=2 informal observations, toggle direction untested (MID's own read is that direction is probably irrelevant, pointing at the save/republish action busting a server-side cache rather than at the field's value), and no baseline established against the error's already-documented intermittency. Does not override the Microsoft-support-escalation guidance - if anything it's supporting evidence for that escalation, since a CURABIS-side config touch masking a BC-side symptom points at BC's MCP session/cache layer. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
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@ -96,3 +96,49 @@ fixable condition. Escalate to Microsoft support with the evidence bundle
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and timestamps of both failing and working calls) rather than continuing
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and timestamps of both failing and working calls) rather than continuing
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local troubleshooting. Root cause of the intermittent failure itself remains
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local troubleshooting. Root cause of the intermittent failure itself remains
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unconfirmed — likely a BC/SaaS-side condition outside CURABIS's visibility.
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unconfirmed — likely a BC/SaaS-side condition outside CURABIS's visibility.
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## Follow-up (2026-08-07) — toggling the MCP Server Configuration correlates with recovery
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New observation, distinct from the 2026-08-03 "MCP Server Configuration
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misconfigured" theory above — that theory tested a **static** state
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(confirmed `Aktiv`/`Standard` both on) and correctly ruled out
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misconfiguration as the cause. This follow-up is about a **save/toggle
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action** on that same page, not its resting state, so it does not
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contradict the earlier ruling.
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Observed sequence (2026-08-07, MID): `Internal_CompanyNotFound` on a
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`List_ActiveTasks_PAG6102900` call. Restarting VS Code (respawns the
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`bc-mcp-bridge.js` process) and retrying: failed again, same error —
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consistent with the already-falsified restart theory above. Then, without
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any other change, went into BC → `Konfiguration af MCP-server` →
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`CURABIS_DEV` and toggled the `Standard` field off, saved. Retried: worked
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immediately. MID reports having seen this same pattern — retry after
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restart fails, retry after touching this config page succeeds — on prior
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occasions, not just this one.
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**What this does and doesn't establish:**
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- This is a repeated but still informal observation (n≥2, not a controlled
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test), and the direction of the toggle (on→off vs off→on) has not been
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isolated — MID's own assessment is that the direction "is probably
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irrelevant," which would point at the **save/republish action itself**
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(busting some server-side cache tied to session or company resolution
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for that MCP configuration record) rather than at which value the field
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ends up holding.
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- It has NOT been tested against a proper baseline (e.g., retrying the
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plain API call 5-10 times with no config touch at all, to rule out that
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the error would have cleared on its own within the same window — it is
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already documented as intermittent, so some coincidental clears are
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expected regardless of any workaround).
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- It does NOT yet override the Microsoft-support-escalation guidance
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above — it is a candidate operational workaround, not a confirmed fix,
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and definitely not a root cause.
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**Suggested next occurrence:** before escalating to Microsoft, try one
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save-cycle on the `CURABIS_DEV` MCP Server Configuration page (toggle
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either field and immediately toggle it back, or leave the toggle as work
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requires — direction untested) and retry once. If this keeps working
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across several independent recurrences, it graduates from "candidate" to
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"confirmed workaround" and this section should be tightened accordingly —
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and it becomes useful supporting evidence for the Microsoft escalation
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itself (a config-page save on CURABIS's side masking a server-side
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symptom points at BC's MCP session/cache layer, not at CURABIS's setup).
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