Record candidate workaround: MCP Server Configuration save correlates with recovery

New follow-up section, distinct from the 2026-08-03 "ruled out" static
verification (Aktiv/Standard confirmed on, unchanged). This is about the
save/toggle *action* on CURABIS_DEV's MCP Server Configuration page, not
its resting state - not previously tested.

Observed 2026-08-07 (MID): Internal_CompanyNotFound recurred. VS Code
restart + retry failed (consistent with the already-falsified restart
theory). Toggling the Standard field on CURABIS_DEV and saving, then
retrying, worked immediately. MID reports having seen this same pattern -
restart-retry fails, config-touch-retry succeeds - on prior occasions.

Framed explicitly as a candidate, not a confirmed fix: n>=2 informal
observations, toggle direction untested (MID's own read is that direction
is probably irrelevant, pointing at the save/republish action busting a
server-side cache rather than at the field's value), and no baseline
established against the error's already-documented intermittency. Does
not override the Microsoft-support-escalation guidance - if anything it's
supporting evidence for that escalation, since a CURABIS-side config touch
masking a BC-side symptom points at BC's MCP session/cache layer.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
Michael Dieringer 2026-08-07 14:06:31 +02:00
parent b5e81a82fe
commit 2ce2697010

View file

@ -96,3 +96,49 @@ fixable condition. Escalate to Microsoft support with the evidence bundle
and timestamps of both failing and working calls) rather than continuing and timestamps of both failing and working calls) rather than continuing
local troubleshooting. Root cause of the intermittent failure itself remains local troubleshooting. Root cause of the intermittent failure itself remains
unconfirmed — likely a BC/SaaS-side condition outside CURABIS's visibility. unconfirmed — likely a BC/SaaS-side condition outside CURABIS's visibility.
## Follow-up (2026-08-07) — toggling the MCP Server Configuration correlates with recovery
New observation, distinct from the 2026-08-03 "MCP Server Configuration
misconfigured" theory above — that theory tested a **static** state
(confirmed `Aktiv`/`Standard` both on) and correctly ruled out
misconfiguration as the cause. This follow-up is about a **save/toggle
action** on that same page, not its resting state, so it does not
contradict the earlier ruling.
Observed sequence (2026-08-07, MID): `Internal_CompanyNotFound` on a
`List_ActiveTasks_PAG6102900` call. Restarting VS Code (respawns the
`bc-mcp-bridge.js` process) and retrying: failed again, same error —
consistent with the already-falsified restart theory above. Then, without
any other change, went into BC → `Konfiguration af MCP-server` →
`CURABIS_DEV` and toggled the `Standard` field off, saved. Retried: worked
immediately. MID reports having seen this same pattern — retry after
restart fails, retry after touching this config page succeeds — on prior
occasions, not just this one.
**What this does and doesn't establish:**
- This is a repeated but still informal observation (n≥2, not a controlled
test), and the direction of the toggle (on→off vs off→on) has not been
isolated — MID's own assessment is that the direction "is probably
irrelevant," which would point at the **save/republish action itself**
(busting some server-side cache tied to session or company resolution
for that MCP configuration record) rather than at which value the field
ends up holding.
- It has NOT been tested against a proper baseline (e.g., retrying the
plain API call 5-10 times with no config touch at all, to rule out that
the error would have cleared on its own within the same window — it is
already documented as intermittent, so some coincidental clears are
expected regardless of any workaround).
- It does NOT yet override the Microsoft-support-escalation guidance
above — it is a candidate operational workaround, not a confirmed fix,
and definitely not a root cause.
**Suggested next occurrence:** before escalating to Microsoft, try one
save-cycle on the `CURABIS_DEV` MCP Server Configuration page (toggle
either field and immediately toggle it back, or leave the toggle as work
requires — direction untested) and retry once. If this keeps working
across several independent recurrences, it graduates from "candidate" to
"confirmed workaround" and this section should be tightened accordingly —
and it becomes useful supporting evidence for the Microsoft escalation
itself (a config-page save on CURABIS's side masking a server-side
symptom points at BC's MCP session/cache layer, not at CURABIS's setup).