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<!doctype html><html lang=en class=no-js><head><meta charset=utf-8><meta name=viewport content="width=device-width,initial-scale=1,shrink-to-fit=no"><meta name=generator content="Hugo 0.107.0"><meta name=robots content="index, follow"><link rel="shortcut icon" href=/favicons/favicon.ico><link rel=apple-touch-icon href=/favicons/apple-touch-icon-180x180.png sizes=180x180><link rel=icon type=image/png href=/favicons/favicon-16x16.png sizes=16x16><link rel=icon type=image/png href=/favicons/favicon-32x32.png sizes=32x32><link rel=icon type=image/png href=/favicons/android-36x36.png sizes=36x36><link rel=icon type=image/png href=/favicons/android-48x48.png sizes=48x48><link rel=icon type=image/png href=/favicons/android-72x72.png sizes=72x72><link rel=icon type=image/png href=/favicons/android-96x96.png sizes=96x96><link rel=icon type=image/png href=/favicons/android-144x144.png sizes=144x144><link rel=icon type=image/png href=/favicons/android-192x192.png sizes=192x192><title>Custom Telemetry | alguidelines.dev - Business Central Design Patterns</title><meta name=description content="Created by Microsoft, Described by Arend-Jan Kauffmann
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<!doctype html><html lang=en class=no-js><head><meta charset=utf-8><meta name=viewport content="width=device-width,initial-scale=1,shrink-to-fit=no"><meta name=generator content="Hugo 0.110.0"><meta name=robots content="index, follow"><link rel="shortcut icon" href=/favicons/favicon.ico><link rel=apple-touch-icon href=/favicons/apple-touch-icon-180x180.png sizes=180x180><link rel=icon type=image/png href=/favicons/favicon-16x16.png sizes=16x16><link rel=icon type=image/png href=/favicons/favicon-32x32.png sizes=32x32><link rel=icon type=image/png href=/favicons/android-36x36.png sizes=36x36><link rel=icon type=image/png href=/favicons/android-48x48.png sizes=48x48><link rel=icon type=image/png href=/favicons/android-72x72.png sizes=72x72><link rel=icon type=image/png href=/favicons/android-96x96.png sizes=96x96><link rel=icon type=image/png href=/favicons/android-144x144.png sizes=144x144><link rel=icon type=image/png href=/favicons/android-192x192.png sizes=192x192><title>Custom Telemetry | alguidelines.dev - Business Central Design Patterns</title><meta name=description content="Created by Microsoft, Described by Arend-Jan Kauffmann
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Description
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With AL it is possible to emit custom telemetry signals to Azure Application …"><meta property="og:title" content="Custom Telemetry"><meta property="og:description" content="Created by Microsoft, Described by Arend-Jan Kauffmann
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Description With AL it is possible to emit custom telemetry signals to Azure Application Insights. There are a number of considerations that you should keep in mind when designing custom telemetry signals.
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@ -35,7 +35,7 @@ Some examples</p><ul><li>Web Service Called:</li><li>Email attempt failed</li><l
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</span></span></span><span style=display:flex><span><span style=color:#f8f8f8;text-decoration:underline> </span><span style=color:#204a87;font-weight:700>end</span><span style=color:#000;font-weight:700>;</span><span style=color:#f8f8f8;text-decoration:underline>
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</span></span></span><span style=display:flex><span><span style=color:#f8f8f8;text-decoration:underline></span><span style=color:#204a87;font-weight:700>end</span><span style=color:#000;font-weight:700>;</span><span style=color:#f8f8f8;text-decoration:underline>
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</span></span></span></code></pre></div><h2 id=objects-emitting-telemetry-signals>Objects emitting telemetry signals</h2><p>Telemetry data includes information about the object that emitted the telemetry signal. It’s recommended to call Session.LogMessage() <strong>from within the object</strong> that causes a situation that you want to have telemetry for. That will make it easier to analyze where exactly in the code an issue occurred.</p><p>Of course it is possible to have a single object as a central place to emit telemetry signals. The telemetry data includes a callstack, so eventually it would be possible to trace back to the exact place where an issue occurred. But that requires a more complicated query, so it would be better to emit telemetry signals right from place in the code where an issue occurred.</p><h2 id=candidate-data-for-telemetry>Candidate data for telemetry</h2><p>Telemetry must be <strong>actionable</strong> for the customer. Do not emit signals that they cannot act on (knowing about CPU performance counters on the database is useless if the partner cannot scale the database).</p><p>Also, note that customers pay for data ingestion. So be mindful to not flood their telemetry resources. Consider to use TelemetryScope::ExtensionPublisher by default and only use TelemetryScope::All in case the customer can also act on the data.</p><p>If you do not know where to start, consider using telemetry for deflection. In Dynamics 365 Business Central, they started with signal about authorization (successful/failed) to deflect support cases that was due to disabled users/wrong licenses.</p><h2 id=how-customers-use-telemetry>How customers use telemetry</h2><p>The following are known scenarios for customer telemetry</p><ul><li>The tenant admin (typically an IT-pro) wants to troubleshoot a performance problem and they need more details than what is provided in the analytics reports in the admin center.</li><li>The customer wants to analyze (and correct) errors happening in the environment (typically an IT-pro)</li><li>The customer wants to analyze usage of features (typically an analytics user, maybe with BI experience)</li></ul><p>Customers typically start in the Application Insights portal and then move on to use more advanced tools for analytics (KQL, Power BI, Excel, …). Once they have seen the light, they will likely start alerting on telemetry using Azure Monitor Alerts or setting up Power Automate flows.</p><p>Business Central have developed a telemetry maturity model (based on the Gartner BI maturity model) for how organizations can evolve to use telemetry proactively in their business processes.</p><h2 id=privacy>Privacy</h2><p>Telemetry must be <strong>privacy compliant</strong>.</p><p>For privacy reasons, events that have a DataClassification other than SystemMetadata aren’t sent to Application Insight resources set up on the tenant. During development of your extension, it’s good practice to have a privacy review of the use of LOGMESSAGE calls to ensure that customer data isn’t mistakenly leaked into Application Insights resources.</p><div class="text-muted mt-5 pt-3 border-top">Last modified March 24, 2022: <a href=https://github.com/microsoft/alguidelines/commit/417cc2f0253340e011fda08b22538f0e4fb106d1>Update content/docs/BestPractices/CustomTelemetry/index.md (417cc2f0)</a>
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by Henrik Helgesen</div></div></main></div></div><footer class="bg-dark py-5 row d-print-none"><div class="container-fluid mx-sm-5"><div class=row><div class="col-6 col-sm-4 text-xs-center order-sm-2"><ul class="list-inline mb-0"><li class="list-inline-item mx-2 h3" data-toggle=tooltip data-placement=top title=GitHub aria-label=GitHub><a class=text-white target=_blank rel=noopener href=https://github.com/microsoft/alguidelines aria-label=GitHub><i class="fab fa-github"></i></a></li><li class="list-inline-item mx-2 h3" data-toggle=tooltip data-placement=top title=Twitter aria-label=Twitter><a class=text-white target=_blank rel=noopener href="https://twitter.com/search?q=%23bcalhelp" aria-label=Twitter><i class="fab fa-twitter"></i></a></li><li class="list-inline-item mx-2 h3" data-toggle=tooltip data-placement=top title=Discord aria-label=Discord><a class=text-white target=_blank rel=noopener href=https://discord.gg/4wbfNv3 aria-label=Discord><i class="fab fa-discord"></i></a></li></ul></div><div class="col-6 col-sm-4 text-right text-xs-center order-sm-3"></div><div class="col-12 col-sm-4 text-center py-2 order-sm-2"><small class=text-white>© 2023 alguidelines.dev Project All Rights Reserved</small></div></div></div></footer></div><script src=https://cdn.jsdelivr.net/npm/popper.js@1.16.1/dist/umd/popper.min.js integrity=sha384-9/reFTGAW83EW2RDu2S0VKaIzap3H66lZH81PoYlFhbGU+6BZp6G7niu735Sk7lN crossorigin=anonymous></script>
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